Wednesday, October 15, 2008

Orientation

When the class arrived to the Albany Marriott, we walked through the associate entrance and walked through the back of house to lead our way to Salon D, where the orientation was being held. When we got into the room, on the tables there was water, pens, paper, and candy set out for us. After our name tags were handed out the general manager Thomas Olsen, and Jennifer began the orientation. They explained to us that orientation was normally 8 hours long but, we had to cut it down to about an hour and a half. At the beginning of the orientation they had us play a game called orientation bingo so that we could get to know each other. Then they should us a video about how to act when we are working at the hotel. After the video all of the managers that work in the hotel came and introduced themselves and explained what their specific job is. After we met the managers we watched another quick video that hit some key points about working at the Marriott, and they also gave us a snack and a beverage to eat while we watched the video. The last part of the orientation was a tour of the hotel given by the general manager. He walked us through the lobby, which was recently renovated, then we went through an area where people can get food, sit on couches, use there computers, and watch T.V., then he showed us the new health center. The reason we went to the orientation was so that we could know what to expect when working at the Marriott, and so that we could get to know the associates that we will be working with. From this experience I now know what to expect when I go to work at the Marriott.

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