Marriott week 4

This week at the Marriott I worked with Joan in the Concierge department. When Joan first saw Emily and I she told us how much she loved her job, she said that she really liked helping all of her guest. Joan is pretty much in the concierge lounge all day long. The concierge lounge is only welcome platinum, gold and silver guest. A platinum guest is someone who stays at the Marriott 75 or more times, a silver guest is someone who stay50 to 74 times, and a silver guest is someone who stays 10 to 49 times. In the lounge there is a TV, a lot of chairs and tables, and couches, drinks, and some snacks. Every morning they have breakfast. Some nights they will have a movie night. You do not have to pay to use the concierge lounge. Joan does a lot of extra things to make sure that all her guest are satisfied when staying at the Marriott. If she knows its someones birthday she will give them a balloon, or if someone isn't feeling good she will give them soup, for this rainy season she bought a few umbrellas and was giving them to anyone who needed one, Joan really goes out of her way to make sure that everyone is happy.