Crowne Plaza

This week our class went to the Crowne Plaza in down town Albany. This is a very large business hotel with 384 guest rooms, and 2 room suits. When we first got their we went into the Capital room. In the room they provided water, cookies, and soda. After every one got their snack we talked to the General Manager Todd. He told us that the hotel first opended as a Hilton and changed over time. After Todd talked to us about the hotel Trudy started talking about her job. She is in charge of security. Once we heard every one talk we went on a tour of the hotel. the class split into two groups one with Todd one with Trudy. My group was with Trudy and she first showed us the lobby. The she showed us the bid restaurant. After the restaurant we went into the kitchen. She explained to us that there are certain elevators just for staff, and the elevators in the lobby are just for customers. She also showed us the pool and the work out room. We didn't have time to see a guest room. Over all going to the Crowne Plaza was a a good experience.